Privacy Policy
Llamadown (“we”, “us”, or “our”) operates a free-to-play social gaming platform that delivers casino-style fun designed only for entertainment and social interaction. We do not provide real-money gambling, and no actual money is required, accepted, or awarded on our platform. This Privacy Policy explains the type of information we collect, how we use it, and the choices you have. By using Llamadown, you agree to this policy and the handling of your information as described here.
Information We Collect- Account information: username, display name, email (if provided), profile avatar, and other details you choose to share when creating an account.
- Game data: activity, progress, scores, achievements, leaderboards, and unlocked or earned items.
- Device & technical data: device type, operating system, unique identifiers (e.g., ad ID), IP address, browser, and crash logs.
- Usage & analytics: pages visited, features used, session times, and diagnostic data for performance improvement.
- Communications: messages sent to other players (subject to moderation), support requests, and other interactions with us.
- Cookies & technologies: cookies, local storage, pixels, and SDKs used for features, analytics, and personalization.
How We Use Your Information
- To operate Llamadown services including accounts, gameplay, and social features.
- To personalize your experience and recommend games, tournaments, or promotions aligned with your interests.
- To analyze usage, resolve issues, and enhance performance and reliability.
- To respond to your inquiries and provide customer support.
- To send service updates and, when permitted, promotional content about new features, events, or offers.
- To protect user safety and platform integrity, including fraud prevention and abuse detection.
Cookies & Tracking Technologies
We and our partners use cookies and similar tools to deliver essential functions, remember preferences, analyze site activity, and support advertising/measurement. You may adjust cookie settings in your browser or device, though disabling them may impact functionality.
Third-Party ServicesWe may partner with third-party providers for analytics, crash reporting, hosting, push notifications, social integrations, and advertising. These providers may collect technical or usage data as described. We carefully select providers and limit their use of your data contractually.
Social & Multiplayer FeaturesLlamadown offers social features that let you connect with other players. Information you share publicly (e.g., username, avatar, leaderboard rank, chat messages) may be visible to others. Please avoid posting sensitive personal details in public spaces.
Children’s PrivacyOur platform is intended only for users who meet the minimum legal age in their region. We do not knowingly collect data from children under 13 (or higher where required). If you believe a child’s data has been collected improperly, contact us and we will take action to remove it.
Data RetentionWe keep personal information only as long as needed for services, legal obligations, dispute resolution, or enforcing agreements. Aggregated or anonymized data may be retained indefinitely for analytics and improvement.
Your Choices & Rights- Access & correction: Update certain details in your profile or request changes via support.
- Account deletion: Request deletion of your account and data. Some records may be retained as required by law or for legitimate purposes (e.g., fraud prevention).
- Email preferences: Opt out of promotional emails anytime via the unsubscribe link. Essential service-related messages will still be sent.
- Privacy rights: Depending on your location (e.g., GDPR, CCPA), you may have rights to access, portability, restriction, correction, or deletion. Contact us to exercise these rights, and we will respond in line with applicable law.
Security
We use administrative, technical, and physical safeguards to help protect your information. While we strive to secure data, no system is completely risk-free — absolute security cannot be guaranteed.
Data TransfersYour data may be processed or stored outside your country. Where international transfers occur, we use contractual and legal protections to ensure adequate safeguards.
Changes to This PolicyWe may revise this Privacy Policy from time to time. If significant updates are made, we will post the new version with an updated effective date and may provide additional notice within the service.
Contact UsIf you have questions, concerns, or requests regarding this Privacy Policy or our practices, you can reach us at:
Email: [email protected]
This Privacy Policy applies only to Llamadown and its services. It does not cover third-party websites or services accessible through our links. Please review their policies before sharing personal information.
